Owner-reported issues — NHTSA
213 complaints filed with the National Highway Traffic Safety Administration for the X222 across model years 2014–2021. Federal public records, updated weekly.
| UNKNOWN OR OTHER | 45 reports |
| STEERING | 21 reports |
| ENGINE | 21 reports |
| SERVICE BRAKES | 19 reports |
| ELECTRICAL SYSTEM | 19 reports |
| SEAT BELTS | 15 reports |
| WHEELS | 14 reports |
| AIR BAGS | 12 reports |
Selected owner reports
2014 · SEAT BELTS
We almost got into crash the other day, our 8-year-old kid got our attention that rear seatbelt got very loose and did NOT retract back at all. he almost hit his head. when I asked him if it has been like this he said no, it was tight when I buckled it in. We tried several times to retract it manually with no luck. I checked online and I have seen people complaining about the same thing. we have been lucky we didn't hit the other car then my child will be seriously injured. This is a very serious safety requirement. I hope Mercedes Benz will take this very seriously as well, before others get
2014 · ENGINE AND ENGINE COOLING
The contact owns a 2014 Mercedes Benz S550. The contact stated that while the vehicle was idling, there was an abnormal ticking sound coming from the vehicle. There was no warning light illuminated. The contact became aware of oil spots on the driveway after parking the vehicle. The vehicle was taken to a dealer where an inspection indicated that the oil filter housing was defective and needed to be replaced. The contact was then given a list of other parts associated with the oil filter housing that also needed to be replaced. The manufacturer was notified of the failure and was informed the
2014 · SERVICE BRAKES
The contact owns a 2014 Mercedes-Benz S550. The contact stated while the vehicle was parked, the contact became aware that the brake pads were corroded. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was confirmed that the brake pads were severely corroded. The contact was informed that the brake pads needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where the same diagnostic was provided to the contact. The contact was informed that the brake pads needed to be replaced. The vehicle was not repaired. The
2014 · SUSPENSION
The vehicle dropped at front axle areas on both sides. The next message stated "Vehicle to Low". Vehicle is available for inspection upon request. Could not drive regular speed limit almost got rear ended. Reproduced i am not sure, there is however about 3 manufacturer communications on this issue. There have not been any inspections relating to this issue with insurance. The manufacturer Mercedes previously inspected and replaced several issues relating to suspension on this vehicle type. There are at least 40-60 product model vehicle types that have this issue. The vehicle i drive is o
2014 · STEERING
What component or system failed or malfunctioned, and is it available for inspection upon request? -Steering :Electrical Power Assist , Drive Shaft
2014 · FORWARD COLLISION AVOIDANCE
Pre safe disabled then Blind spot disabled then cruise control disabled this occurs in heavy rain had the dealer check it told they could not duplicate the problem told them this is a dangerous problem in heavy weather as you do have blind spots in the s class and you do need the system to work.once the weather improves or the heavy rain subsides the system restores itself
2014 · UNKNOWN OR OTHER
AT APPROXIMATELY 0030 FRIDAY AUGUST 07, I WAS TRAVELLING 65 MPH NORTH BOUND ON THE CA215/60 FREEWAY, THERE WAS LITTLE TRAFFIC. I HEARD WHAT SOUNDED LIKE A GUNSHOT, THEN A CRINCLING GLASS SOUND AND FINALLY A WHOOSHING OF AIR I WOULD SOON SEE WAS A GAPING HOLE WHERE MY CLOSED PANORAMIC SUNROOF USE TO BE. I EXITED THE FREEWAY AT THE NEXT EXIT AND PULLED INTO A GAS STATION, GOT OUT OF THE CAR AND UPON INSPECTING THE CAR FOUND A HUGE HOLE WHERE MY PANARAMIC SUNROOF USE TO BE. I ALSO MADE A VIDEO AVAILABLE AT REQUEST.
2014 · LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ S550. THE CONTACT STATED THAT THE DOORS FAILED TO LOCK MANUALLY OR WITH KEYS. THE CONTACT CALLED MERCEDES-BENZ OF CUTLER BAY (10701 SW 211 ST, CUTLER BAY, FL 33189, (786) 232-0364) TO INFORM THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
2014 · AIR BAGS
TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ S550. WHILE THE CONTACT'S VEHICLE WAS IDLING AT A RED LIGHT, ANOTHER VEHICLE RAN A STOP SIGN AND T-BONED HIS VEHICLE. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE WAS PRESENT AND FILED REPORT NUMBER: 190911002273. THE FIRE DEPARTMENT WAS ALSO PRESENT. THERE WERE NO INJURIES; HOWEVER, MEDICAL ATTENTION WAS SOUGHT LATER. THE VEHICLE WAS TOWED TO A BODY SHOP. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WA
2014 · STEERING
ACCORDING TO THE RECALL NHTSA CAMPAIGN ID NUMBER: 16V899000 AND THE VEHICLE INSPECTION REPORT FROM THE LOCAL MERCEDES DEALERSHIP SHOW AS AN IDENTICAL ISSUE. HOWEVER, MY VEHICLE IS NOT IDENTIFIED AS APART OF THE RECALL. THE RECALL STATES THE ISSUE IS DUE TO THE STEERING CONTROL UNIT NOT BEING SOLDERED PROPERLY. DIFFICULT TO THINK THIS FALLS UNDER NORMAL WEAR AND TEAR. I WILL GET THE REPAIR DONE BEGRUDGINGLY, THOUGH IT WOULD BE NICE IF MERCEDES WOULD HAVE STOOD BEHIND ITS RECALL.
2014 · EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ S550. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE THE ROADWAY. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF NORTH PALM BEACH (9275 FL A1AALT, NORTH PALM BEACH, FL 33403) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY AND CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ISSUE NEEDED TO BE HANDLED BETWEEN THE CONTACT AND THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 18,497. THE VIN
2014 · VISIBILITY
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ S550. WHILE DRIVING 50 MPH MERGING ON THE INTERSTATE, THE SUN ROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MERCEDES-BENZ OF MOBILE, 3060 DAUPHIN ST, MOBILE, AL, 36606) WHERE IT WAS CONFIRMED THAT THE SUN ROOF FAILED. DUE TO THE FAILURE, THE VEHICLE ALSO SUSTAINED BODY DAMAGE TO THE HOOD AND TRUNK. THE MANUFACTURER WAS STATED THAT THEY WOULD GIVE THE CONTACT A CALL BACK AND SEND AN INVESTIGATOR. THE CONTACT WAS REFERRED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO SUSTAINED A CUT ON THE RIGHT SIDE OF THE FA
Source: NHTSA consumer complaint database · synced 2026-09-21